The Intergovernmental/Communications Office develops and implements the City’s master communications plan, serves as the primary media contact and coordinates the public information component for the City. The office issues press releases, coordinates crisis communication elements, updates and maintains the City’s website, maintains a current media-clip archive, researches grant opportunities and completes grant applications. Working closely with senior management, the office designs and distributes outreach materials.    The Director of Intergovernmental/Community Relations coordinates involvement with other Valley-wide agencies, serves as the City’s Senior Administrative Analyst for special projects and answers general inquiries and complaints.

In addition, the Office oversees the contract for film services. Currently provided by the Inland Empire Film Commission, duties include promoting and facilitating the production of films, television, commercials and still photography in Big Bear Lake and the surrounding Valley. Services provided include location scouting; coordinating with production companies, the community and various agencies; processing permits; publishing an annual production guide and maintaining a location photo library.