Phone: 909-866-7521
Email:
Address: 42040 Garstin Dr., Big Bear Lake, CA 92315

 

Public Works is a division of the Public Services Department. Public Works is divided into three main subsections: Street Maintenance, Sanitation, and Parks & Facilities Maintenance. Visit the Public Works page for more information.

Planning is a division of the Community Development Department. The Planning Division works with land developers regarding commercial, industrial, and residential developments - along with so much more. Visit the Planning page for more information.

 

 STAFF MEMBER EMAIL ADDRESS PHONE NUMBER
Susan O'Strander, Director of Community Development 909-866-5831
Janice Etter, Senior Principal Planner 909-866-5831
Ruth Lorentz, Principal Planner 909-866-5831
Andrew Mellon, Principal Planner 909-866-5831
Nathan Castillo, Associate Planner 909-866-5831
Jennifer Ellis, Administrative Assistant 909-866-5831

 

 

 

Risk Management is a division of the City Clerk/Human Resources Department. The Risk Management Division's mission is to legally protect the City. View the Risk Management page for more information.

 

STAFF MEMBER PHONE NUMBER EMAIL ADDRESS
Erica Stephenson, City Clerk
(909) 866-5831 ext. 120
Rachel Bowman, Administrative Analyst
(909) 866-5831 ext. 117

 

 

 

 

 

The Vacation Rental Program is a division of the Tourism Management Department. This division is responsible for the application, inspection, and renewal process of all private home rentals within the jurisdiction of Big Bear Lake. Visit the Vacation Rental Program page for more information.

 

STAFF MEMBER PHONE NUMBER EMAIL ADDRESS
Larry Vaupel, Director of Tourism Management
(909) 866-5831 ext. 134
Sara Lopez, Administrative Assistant
(909) 866-5831 ext. 116