News & Events

Update #17 - COVID-19 Threats - March 30, 2020 7 p.m.

COVID-19 DASHBOARD NOW REPORTS CONFIRMED CASES BY CITY

ALL SPECIAL EVENTS POSTPONED THROUGH AT LEAST JUNE 1

Due to updated projections suggesting that the COVID-19 emergency will not be resolved for several more weeks, all City-supported and Visit Big Bear-sponsored special events are postponed through at least June 1. The City and Visit Big Bear will periodically revisit special events currently scheduled for June and beyond as COVID-19 circumstances evolve in the coming weeks. Local organizers will be working to reschedule postponed events to a later date this summer or fall if possible.

ASSUME THE VIRUS IS EVERYWHERE!

• diligently honor the Governor's order to "shelter in place",
• limit your interactions with others to the maximum extent practical,
• plan your essential trips out accordingly, and limit the number of trips to the grocery store, drug store, etc.,
• keep at least 6 feet of distance between you and others you come into contact with,
• wash your hands ALL THE TIME, and
• if you need to get outside, take a walk, go for a run, take a bike ride, or go on a hike by yourself or with your family - but stay far way from others!

SUMMARY OF CURRENT RESTRICTIONS

• everyone in Big Bear Lake is directed to "shelter in place", especially those age 65 and older and those who are especially vulnerable to COVID-19, however, travel is permitted for work and to conduct personal business,
• grocery stores, drug stores, and other essential retail and service businesses may operate,
• construction and repair activities may continue,
• bars, nightclubs, movie theaters, gyms, bowling alleys, ski areas, snow play areas, and other similar businesses may not operate,
• restaurants are closed for in-restaurant seated dining, however, take-out and delivery services are permitted,
• lodging and vacation rentals may no longer operate, except for very limited situations,
• non-essential group gatherings of any size are prohibited, including commercial establishments, churches, community groups, and other formal and informal group activities,
• isolated, outdoor exercise is permitted, including walking your dog, and
• City parks and the Alpine Pedal remain open, however, these facilities should be enjoyed by yourself, with your small family group, and users should avoid close contact with others.

FREQUENTLY EXPRESSED CONCERNS - DIRECTLY ADDRESSED HERE

• "There are no test kits in Big Bear Lake" - Bear Valley Community Hospital has maintained a limited supply of test kits since the COVID-19 emergency escalated nationally in mid-March, and has administered several tests. Due to the limited number of test kits everywhere, the tests are only administered for patients with the most significant COVID-19 symptoms. Given the limited supply of tests, it's simply not in anyone's best interest to administer tests to everyone who may want a test. If you have COVID-19 symptoms, please call your doctor or the hospital to be screened, and if you meet the criteria they will arrange for testing for you.
• "When are we going to get testing in Big Bear Lake?" - As noted above, there are limited numbers of test kits in our community. Hospital, Fire Department, and City officials are working with San Bernardino County public health officials to offer enhanced testing in Big Bear Valley or in the mountain areas as soon as test kits become more readily available.
• "There have to be more cases of COVID-19 here" - The City relies on officially reported data from County public health officials, and this data is updated daily at the County's COVID-19 dashboard. As of today, there remains only one officially confirmed positive test in Big Bear Lake - Mayor Rick Herrick, and he is currently recovering at lower elevation. Having said that, there are some delays in reporting by the County due to the time it takes to receive test results, the admittance of patients from Big Bear Lake into hospital facilities off the mountain, and the fact that patients admitted elsewhere may or may not have another serious illness. As of today, we have reason to believe that at least one and perhaps two other individuals from Big Bear Valley may be seriously affected by COVID-19, however, the City relies on official data from County public health officials and these cases have not been officially confirmed as of this update. The City will absolutely share information about confirmed additional cases as it becomes known, and is committed to providing honest, factual information to our community. Most importantly, we should all simply ASSUME THAT THE VIRUS IS EVERYWHERE, and act responsibly to limit community transmission.
• "The Bear Valley Community Hospital is full of patients on ventilators" - As of March 29, Bear Valley Community Hospital currently had 0 admitted patients. It's important to note that in the event of serious patient condition, the hospital makes arrangements to transfer the patient to a more comprehensive medical facility off the mountain. Both the hospital and Big Bear Fire Department (the local emergency medical services provider) report typical patient and call volumes for this time of year, and are well-equipped to meet the current demand. Hospital and Fire Department staff are taking all appropriate precautions, and continue to engage in contingency planning in case the COVID-19 threat escalates in Big Bear Lake and the Big Bear Valley.
• "There are still vacation rentals operating in Big Bear Lake" - The City and the County have made it abundantly clear that lodging facilities and vacation rentals may not operate in Big Bear Lake or in areas outside the City limits (Big Bear City and other unincorporated areas). The City has been in direct communications with representatives of local vacation rental companies, and they are complying with these orders. The City has also been in direct communications with AirBnB management and our self-managed vacation rental owners about these orders, and they are working cooperatively with the City. Finally, City staff are fielding calls through the City's (909) 866-CODE hotline, and are responding to every single concern filed in the City limits. There have been a few evictions, but in the vast majority of cases the individuals using the vacation rental are the actual second home owners. It is important to note that San Bernardino County oversees the vacation rental program for Big Bear City and unincorporated areas of the County, and their vacation rental hotline is 888-399-8591.
• "Do these orders apply in Big Bear City (or other unincorporated areas)?" - In most cases, because the City is implementing the Governor's and the County's orders, the answer is yes, but to be absolutely certain you would need to reach out to officials in Big Bear City or San Bernardino County to confirm. The City is responsible for approximately 6.5 square miles of land area, nearly 10,000 residential housing units, most of the commercial enterprises, and slightly more than 5,000 permanent residents in the City limits. As such, the City's updates are tailored specifically for City residents, second home owners, investors, businesses, and visitors. We are absolutely happy to share City information with anyone who may find it helpful, however, it's important to note that our primary focus is the City of Big Bear Lake.
• "There are 'flatlanders' coming up here from off the mountain and buying up all of our supplies and spreading the virus up here" - As a result of the various restrictions, there are very few visitors in Big Bear Lake and this is not perceived to be a significant issue for our community. Additionally, it's important to note that the City can't legally prevent someone from entering our community unless / until it is necessary to keep everyone in and everyone out of the City limits. We are not at that point yet, and if we evolve to that severe restriction it will need to be specifically recommended or ordered by State and/or County public health officials after consulting with City officials and other local government entities in the Big Bear Valley. The City of Big Bear Lake has the authority to completely close off the 6.5 square miles included in the City limits, however, it does not have authority over Big Bear City and other unincorporated areas in the Big Bear Valley. Finally, it's important to note that many residents of Big Bear Lake and the Big Bear Valley have been traveling off the mountain to purchase food and supplies in other communities.
• "We are running out of food and supplies up here" - Grocery industry officials report that the overall supply chain remains strong, and that there are sufficient supplies to meet normal consumer consumption patterns. Additionally, Von's and Stater Brothers have both enacted limits on the quantity of specific items that can be purchased, and they are working very hard to replenish shelves. There is enough for everyone if we all only purchase what we need - please don't hoard supplies!
• "There are too many people at City parks or on the Alpine Pedal Path" - These outdoor public facilities remain open, and it's important for people to have an outlet to get outside and exercise. People using these facilities should only do so by themselves or with the same family group with whom they are "sheltering in place", and should avoid getting close to other users.
• "We shouldn't allow second home owners to come to Big Bear Lake" - Second home owners are an important segment of the Big Bear Lake community, and enjoy and appreciate Big Bear Lake as much as those of us who are fortunate to live here year-round. Second homeowners pay the same property taxes and other taxes as permanent residents all year long, and also support our local businesses. Importantly, these owners have the same right to use their home as any permanent resident, and as long as they are adhering to the restrictions and recommendations in place in Big Bear Lake they are are permitted to use their home.
• "The lake should not be opened on April 7, as that's too soon" - The lake and the public boat ramps are managed by the Big Bear Municipal Water District (MWD), a separate local government entity governed by it's own Board of Directors, and they have the responsibility to manage the lake as deemed best. The MWD is not an agency of the City of Big Bear Lake, and the City respects their judgment and authority to act within the Governor's and the County's orders regarding COVID-19. The MWD has set a tentative opening date of April 7, which is still 8 days away, and it is likely that the MWD will continue to evaluate this decision and adjust if necessary to promote public safety. The lake itself and the public boat ramps are generally not in the City limits of Big Bear Lake.

ASSISTANCE AVAILABLE FOR LOCAL BUSINESSES, INDIVIDUALS

• The Federal CARES Act includes $2.2 trillion in aid for individuals, businesses, State and local government, and institutions. The CARES Act includes funding for loan and grant programs for various business sectors, including the tourism industry. City staff are working with the Big Bear Chamber of Commerce and others to identify programs that are especially beneficial to our residents and businesses, and will share pertinent information with the Big Bear Lake community as it becomes known.
• The City Council has taken action to prohibit residential and commercial evictions due to economic hardship caused by COVID-19, and Governor Newsom recently issued a new executive order to also prohibit evictions.
• The Small Business Administration (SBA) is offering low-interest federal disaster loans for working capital to California small businesses suffering substantial economic injury as a result of COVID-19. Applicants may apply online, receive additional disaster assistance information and download applications here. Applicants may also contact SBA’s Customer Service Center at (800) 659-2955.
• Local employees displaced due to the impact of COVID-19 may be eligible for unemployment insurance benefits, disability insurance, and/or paid family leave through the California Employment Development Department. To learn more, click here.
• Numerous California banks and mortgage companies are offering grace periods, relief from late fees and other charges, and limiting foreclosure actions. To learn more, click here.
• The Internal Revenue Service and California Franchise Tax Board have both extended the tax filing and payment deadline to July 15. To learn more, click here for Federal tax information and here for California information.
• The San Bernardino County Tax Collector has announced that late payment penalties will be waived for qualifying residential and business properties if property taxes are paid before June 30. To learn if you qualify, and other details, please call the San Bernardino Tax Collector's office at (909) 387-8308.

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Update #16 - COVID-19 Threats - March 29, 2020 3 p.m. 

• "There are no test kits in Big Bear Lake" - Bear Valley Community Hospital has maintained a limited supply of test kits since the COVID-19 emergency escalated nationally in mid-March, and has administered several tests. Due to the limited number of test kits everywhere, the tests are only administered for patients with the most significant COVID-19 symptoms. Given the limited supply of tests, it's simply not in anyone's best interest to administer tests to everyone who may want a test. If you have COVID-19 symptoms, please call your doctor or the hospital to be screened, and if you meet the criteria they will arrange for testing for you.
• "When are we going to get testing in Big Bear Lake?" - As noted above, there are limited numbers of test kits in our community. Hospital, Fire Department, and City officials are working with San Bernardino County public health officials to offer enhanced testing in Big Bear Valley or in the mountain areas as soon as test kits become more readily available. 
• "There have to be more cases of COVID-19 here" - The City relies on officially reported data from County public health officials, and this data is updated daily at the County's COVID-19 dashboard. As of March 28, there remains only one officially confirmed positive test in Big Bear Lake - Mayor Rick Herrick, and he is currently recovering at lower elevation. Having said that, there are some delays in reporting by the County due to the time it takes to receive test results, the admittance of patients from Big Bear Lake into hospital facilities off the mountain, and the fact that patients admitted elsewhere may or may not have another serious illness. As of March 28, we have reason to believe that at least one and perhaps two other individuals from Big Bear Valley may be seriously affected by COVID-19, however, the City relies on official data from County public health officials and these cases have not been officially confirmed as of this update. The City will absolutely share information about confirmed additional cases as it becomes known, and is committed to providing honest, factual information to our community. Most importantly, we should all simply ASSUME THAT THE VIRUS IS EVERYWHERE, and act responsibly to limit community transmission. 
• "The Bear Valley Community Hospital is full of patients on ventilators" - Bear Valley Community Hospital currently has 0 admitted patients, and in the event of serious patient condition will make arrangements to transfer the patient to a more comprehensive medical facility off the mountain. Both the hospital and Big Bear Fire Department (the local emergency medical services provider) report typical patient and call volumes for this time of year, and are well-equipped to meet this demand. Hospital and Fire Department staff are taking all appropriate precautions, and continue to engage in contingency planning in case the COVID-19 threat escalates in Big Bear Lake and the Big Bear Valley. 
• "There are still vacation rentals operating in Big Bear Lake" - The City and the County have made it abundantly clear that lodging facilities and vacation rentals may not operate in Big Bear Lake or in areas outside the City limits (Big Bear City and other unincorporated areas). The City has been in direct communications with representatives of local vacation rental companies, and they are complying with these orders. The City has also been in direct communications with AirBnB management and our self-managed vacation rental owners about these orders, and they are working cooperatively with the City. Finally, City staff are fielding calls through the City's (909) 866-CODE hotline, and are responding to every single concern filed in the City limits. There have been a few evictions, but in the vast majority of cases the individuals using the vacation rental are the actual second home owners. It is important to note that San Bernardino County oversees the vacation rental program for Big Bear City and unincorporated areas of the County, and their vacation rental hotline is 888-399-8591. 
• "Do these orders apply in Big Bear City (or other unincorporated areas)?" - In most cases, because the City is implementing the Governor's and the County's orders, the answer is yes, but to be absolutely certain you would need to reach out to officials in Big Bear City or San Bernardino County to confirm. The City is responsible for approximately 6.5 square miles of land area, nearly 10,000 residential housing units, most of the commercial enterprises, and slightly more than 5,000 permanent residents in the City limits. As such, the City's updates are tailored specifically for City residents, second home owners, investors, businesses, and visitors. We are absolutely happy to share City information with anyone who may find it helpful, however, it's important to note that our primary focus is the City of Big Bear Lake. 
• "There are 'flatlanders' coming up here from off the mountain and buying up all of our supplies and spreading the virus up here" - As a result of the various restrictions, there are very few visitors in Big Bear Lake and this is not perceived to be a significant issue for our community. Additionally, it's important to note that the City can't legally prevent someone from entering our community unless / until it is necessary to keep everyone in and everyone out of the City limits. We are not at that point yet, and if we evolve to that severe restriction it will need to be specifically recommended or ordered by State and/or County public health officials after consulting with City officials and other local government entities in the Big Bear Valley. The City of Big Bear Lake has the authority to completely close off the 6.5 square miles included in the City limits, however, it does not have authority over Big Bear City and other unincorporated areas in the Big Bear Valley. Finally, it's important to note that many residents of Big Bear Lake and the Big Bear Valley have been traveling off the mountain to purchase food and supplies in other communities. 
• "We are running out of food and supplies up here" - Grocery industry officials report that the overall supply chain remains strong, and that there are sufficient supplies to meet normal consumer consumption patterns. Additionally, Von's and Stater Brothers have both enacted limits on the quantity of specific items that can be purchased, and they are working very hard to replenish shelves. There is enough for everyone if we all only purchase what we need - please don't hoard supplies! 
• "There are too many people at City parks or on the Alpine Pedal Path" - These outdoor public facilities remain open, and it's important for people to have an outlet to get outside and exercise. People using these facilities should only do so by themselves or with the same family group with whom they are "sheltering in place", and should avoid getting close to other users. 
• "We shouldn't allow second home owners to come to Big Bear Lake" - Second home owners are an important segment of the Big Bear Lake community, and enjoy and appreciate Big Bear Lake as much as those of us who are fortunate to live here year-round. Second homeowners pay the same property taxes and other taxes as permanent residents all year long, and also support our local businesses. Importantly, these owners have the same right to use their home as any permanent resident, and as long as they are adhering to the restrictions and recommendations in place in Big Bear Lake they are are permitted to use their home. 
• "The lake should not be opened on April 7, as that's too soon" - The lake and the public boat ramps are managed by the Big Bear Municipal Water District (MWD), a separate local government entity governed by it's own Board of Directors, and they have the responsibility to manage the lake as deemed best. The MWD is not an agency of the City of Big Bear Lake, and the City respects their judgment and authority to act within the Governor's and the County's orders regarding COVID-19. The MWD has set a tentative opening date of April 7, which is still 9 days away, and it is likely that the MWD will continue to evaluate this decision and adjust if necessary to promote public safety. The lake itself and the public boat ramps are generally not in the City limits of Big Bear Lake. 

WE WILL GET THROUGH THIS - BE DILIGENT, TAKE IT ONE DAY AT A TIME, and BE THANKFUL!

• the fact that we are still here, and that if we diligently adhere to the recommendations and restrictions we will get through this, 
• that we are fortunate to live in a truly beautiful and exceptional place, and we'll be enjoying it to the fullest as soon as this crisis has passed, 
• all of the dedicated health care workers working tirelessly and at their own risk to help others,
• all of the grocery, prescription drug, restaurant, and other essential service workers making sure that our basic needs are met,
• all of our Federal, State, and local elected leaders, and their staffs who are working around the clock to get us through this, and
• the extra time with our families, and the ability to connect with distant family and friends via Skype, FaceTime, video conferencing, and more! This time is what you make of it, so make the most of it!

• everyone in Big Bear Lake is directed to "shelter in place", especially those age 65 and older and those who are especially vulnerable to COVID-19, however, travel is permitted for work and to conduct personal business,
• grocery stores, drug stores, and other essential retail and service businesses may operate,
• construction and repair activities may continue,
• bars, nightclubs, movie theaters, gyms, bowling alleys, ski areas, snow play areas, and other similar businesses may not operate,
• restaurants are closed for in-restaurant seated dining, however, take-out and delivery services are permitted,
• lodging and vacation rentals may no longer operate, except for very limited situations,
• non-essential group gatherings of any size are prohibited, including commercial establishments, churches, community groups, and other formal and informal group activities, and
• isolated, outdoor exercise is permitted, including walking your dog. In addition to the restrictions outlined above, the City encourages everyone to heed the following recommendations:
• diligently honor the Governor's order to "shelter in place",
• limit your interactions with others to the maximum extent practical, 
• plan your essential trips out accordingly, and limit the number of trips to the grocery store, drug store, etc.,
• keep at least 6 feet of distance between you and others you come into contact with,
• wash your hands ALL THE TIME, and 
• if you need to get outside, take a walk, go for a run, take a bike ride, or go on a hike by yourself or with your family - but stay far way from others! 

SOME EMAIL PLATFORMS INADVERTENTLY FLAGGING CITY EMAILS - CITY EMAILS ARE SAFE, AND WE ARE WORKING TO RESOLVE

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Update #15 - COVID-19 Threats - March 28, 2020 

BIG BEAR LAKE SETTLES INTO LIFE WITH RESTRICTIONS, PLANNING EFFORTS CONTINUE

Like many places in the United States and California, the Big Bear Lake community is settling in to life under the significant restrictions imposed as a result of COVID-19. Big Bear Lake has been under significant restrictions for more than two weeks now, and has been subject to Governor Newsom's "shelter in place" order for more than a week. 

• heed the Governor's order to "shelter in place",

• limit your interactions with others to the maximum extent practical,

• plan your essential trips out accordingly, and limit the number of trips to the grocery store, drug store, etc.

• keep at least 6 feet of distance between you and others you come into contact with,

• wash your hands ALL THE TIME, and

• if you need to get outside, take a walk, go for a run, take a bike ride, or go on a hike by yourself or with your family - but stay far way from others!

SOME EMAIL PLATFORMS INADVERTENTLY FLAGGING CITY EMAILS -CITY EMAILS ARE SAFE, AND WE ARE WORKING TO RESOLVE

The City has implemented several new public communications strategies in recent weeks, and is committed to keeping our permanent residents, second home owners, investors, businesses, and visitors well-informed about the COVID-19 threats in Big Bear Lake and the City's efforts regarding COVID-19.

COVID-19 DATA PROVIDES HELPFUL PERSPECTIVE 

CITY PARKS AND ALPINE PEDAL PATH REMAIN OPEN, BUT PLEASE PRACTICE SOCIAL DISTANCING 

• enjoy these facilities by yourself, or in the same small family group with whom you are "sheltering in place",

• avoid close contact with other users,

• plan your visit for a time of day when not many others are present, and

• wash your hands before venturing out, and wash your hands when you come back. 

MENTAL HEALTH ASSISTANCE AVAILABLE

In addition to the direct physical threat, the COVID-19 emergency is an incredibly stressful event for everyone. If you are overwhelmed, consumed by fear or anxiety, and need help, PLEASE contact the Community Crisis Response Team at (909) 421-9233. More information is available here.

ASSISTANCE AVAILABLE FOR LOCAL BUSINESSES, INDIVIDUALS 

• The City Council has taken action to prohibit residential and commercial evictions due to economic hardship caused by COVID-19, and Governor Newsom recently issued a new executive order to also prohibit evictions.

• The Small Business Administration (SBA) is offering low-interest federal disaster loans for working capital to California small businesses suffering substantial economic injury as a result of COVID-19. Applicants may apply online, receive additional disaster assistance information and download applications here. Applicants may also contact SBA’s Customer Service Center at (800) 659-2955.

• Local employees displaced due to the impact of COVID-19 may be eligible for unemployment insurance benefits, disability insurance, and/or paid family leave through the California Employment Development Department. To learn more, click here.

• Numerous California banks and mortgage companies are offering grace periods, relief from late fees and other charges, and limiting foreclosure actions. To learn more, click here.

• The Internal Revenue Service and California Franchise Tax Board have both extended the tax filing and payment deadline to July 15. To learn more, click here for Federal tax information and here for California information.

• The San Bernardino County Tax Collector has announced that late payment penalties will be waived for qualifying residential and business properties if property taxes are paid before June 30. To learn if you qualify, and other details, please call the San Bernardino Tax Collector's office at (909) 387-8308.

KEY RESTRICTIONS REMAIN IN EFFECT IN BIG BEAR LAKE

• everyone in Big Bear Lake is directed to "shelter in place", especially those age 65 and older and those who are especially vulnerable to COVID-19, however, travel is permitted for work and to conduct personal business,

• grocery stores, drug stores, and other essential retail and service businesses may operate,

• construction and repair activities may continue,

• bars, nightclubs, movie theaters, gyms, bowling alleys, ski areas, snow play areas, and other similar businesses may not operate,

• restaurants are closed for in-restaurant seated dining, however, take-out and delivery services are permitted,

• lodging and vacation rentals may no longer operate, except for very limited situations,

• non-essential group gatherings of any size are prohibited, including commercial establishments, churches, community groups, and other formal and informal group activities, and

• isolated, outdoor exercise is permitted, including walking your dog.

LOCAL GROCERY STORES, RESTAURANTS, PHARMACIES ALL WORKING HARD TO SERVE YOU!

COVID-19 INFORMATION HOTLINE 

The San Bernardino County Department of Public Health operates a COVID-19 Hotline for residents with questions about COVID-19. Please call (909) 387-3911 for assistance.

Update #14 - COVID-19 Threats - March 27, 2020 4:30 p.m

CITY PARKS AND ALPINE PEDAL PATH REMAIN OPEN, BUT PLEASE PRACTICE SOCIAL DISTANCING

EVERYONE is advised to continue to "shelter in place", however, it's permissible to be outside, take a walk, go for a run, take a hike, or ride a bike as long as you practice social distancing. City parks, including the Alpine Pedal Path, remain open for enjoyment by our residents, and we encourage everyone to get some exercise during these challenging times.

If you do plan to enjoy City parks or the Alpine Pedal Path, please heed the following recommendations:

• enjoy these facilities by yourself, or in the same small family group with whom you are "sheltering in place",

• avoid close contact with other users,

• plan your visit for a time of day when not many others are present, and

• wash your hands before venturing out, and wash your hands when you come back.

The City hopes to keep these facilities open for public use through the COVID-19 emergency, however, overcrowding may result in the closure of these facilities in the future. Please act responsibly, and heed the recommendations noted above.

MAYOR HERRICK CONTINUES RECOVERY, NO OTHER CITY OFFICIALS OR EMPLOYEES SHOWING SYMPTOMS

Mayor Rick Herrick continues to recover from COVID-19 at lower altitude, and is progressing well. Our thoughts and prayers continue to be with Mayor Herrick and his family!

It's now been 14 days since Mayor Herrick began to self-quarantine, and 15 days since he last visited City Hall. Fortunately, no other City officials or employees have shown COVID-19 symptoms during this time. City Hall has been thoroughly disinfected and is cleaned multiple times each day, and has been closed to the general public for the past two weeks. City Hall has been operating with limited staff for the past week.

TESTING DATA IN SB COUNTY INDICATES APPROXIMATELY 8% OF THOSE ACTUALLY TESTED ARE POSITIVE FOR COVID-19

Although COVID-19 testing has been limited in San Bernardino County, like many places across the United States, the early testing results indicate that only approximately 8% of those tested have the COVID-19 virus. As of 8 am on March 27, a total of 674 patients have been tested in San Bernardino County, with a total of 55 positive tests.

San Bernardino County conducted its first drive-thru testing in San Bernardino earlier today, with nearly 400 samples taken. These test results are expected back in the coming days, and are expected to yield additional confirmed cases of COVID-19. The County is working to expand testing throughout the County in the coming days and weeks, with additional drive-thru locations planned.

City of Big Bear Lake, Bear Valley Community Hospital, and Big Bear Fire Department officials are actively working with County public health officials to arrange for expanded testing in the Big Bear Valley or in the overall mountain region. Bear Valley Community Hospital has a limited number of test kits available, and these tests are administered on a case-by-case basis to those exhibiting significant symptoms.

COVID-19 DASHBOARD INCLUDES LATEST DATA FOR SAN BERNARDINO COUNTY

San Bernardino County has established a COVID-19 dashboard, with data about the number of confirmed cases, number of tests performed, number of deaths, and more. The new dashboard also includes helpful demographic data (including hospital beds) specific to San Bernardino County, and data on COVID-19 cases around the world. The new dashboard can be viewed at : https://sbcph.maps.arcgis.com/apps/opsdashboard/index.html#/44bb35c804c44c8281da6d82ee602dff .

San Bernardino County is purposely not reporting the locations of confirmed COVID-19 cases at this time so as to prevent people from believing a certain location is safe and to prevent panic in a certain location. The County is working to develop a tool to provide more location-specific information in the future, and the City of Big Bear Lake will share this information in future updates as it becomes available.

MENTAL HEALTH ASSISTANCE AVAILABLE

IF NECESSARY, ARE YOU WILLING TO OFFER YOUR SECOND HOME AS HOUSING FOR TEMPORARY HEALTH CARE WORKERS?

Fortunately, there continues to be only one confirmed case in the City of Big Bear Lake at this time, but additional cases are expected as testing expands in the coming days and weeks. Bear Valley Community Hospital and Big Bear Fire Department officials continue contingency planning efforts in an effort to be as well-prepared as possible for all potential COVID-19 scenarios, including the potential need for additional temporary health care workers.

If you own a second home in Big Bear Lake, and are interested in making your home available for a temporary health care worker, please contact your vacation rental agency or the Big Bear Chamber of Commerce at (909) 866-4607. We all hope and pray that this ultimately won't be necessary, but want to be prepared!

ASSUME THE VIRUS IS EVERYWHERE - PLEASE ACT RESPONSIBLY!

The City encourages everyone to ASSUME THAT THE VIRUS IS EVERYWHERE, and act responsibly:

• heed the Governor's order to "shelter in place",

• limit your interactions with others to the maximum extent practical, and don't invite large groups to shelter in place with you,

• plan your essential trips out accordingly, and limit the number of trips to the grocery store, drug store, etc.,

• keep at least 6 feet of distance between you and others you come into contact with,

• wash your hands ALL THE TIME, and

• if you need to get outside, take a walk, go for a run, take a bike ride, or go on a hike by yourself or with your family - but stay far way from others!

It's in everyone's best interest to adhere to these recommendations so we can resolve this crisis sooner rather than later!

ASSISTANCE AVAILABLE FOR LOCAL BUSINESSES, INDIVIDUALS

Earlier today, the US House of Representatives approved the CARES Act (Coronavirus Aid, Relief, and Economic Security Act), and it was signed into law by President Trump. The CARES Act includes $2.2 trillion in aid for individuals, businesses, State and local government, and institutions. The CARES Act includes funding for loan and grant programs for various business sectors, including the tourism industry. City staff will be analyzing the CARES Act and monitoring new programs that are beneficial to our residents and businesses, and will share pertinent information with the Big Bear Lake community as it becomes known.

Several assistance programs have already been announced, including the following:

• The Small Business Administration (SBA) is offering low-interest federal disaster loans for working capital to California small businesses suffering substantial economic injury as a result of COVID-19. Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela/ . Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email for more information on SBA disaster assistance.

• Local employees displaced due to the impact of COVID-19 may be eligible for unemployment insurance benefits, disability insurance, and/or paid family leave through the California Employment Development Department. To learn more, please visit https://www.edd.ca.gov/about_edd/coronavirus-2019/faqs.htm .

• Numerous California banks and mortgage companies are offering grace periods, relief from late fees and other charges, and limiting foreclosure actions. To learn more , visit https://www.gov.ca.gov/2020/03/25/governor-gavin-newsom-announces-major-financial-relief-package-90-day-mortgage-payment-relief-during-covid-19-crisis/ .

• The Internal Revenue Service and California Franchise Tax Board have both extended the tax filing and payment deadline to July 15. To learn more, visit https://www.irs.gov/newsroom/tax-day-now-july-15-treasury-irs-extend-filing-deadline-and-federal-tax-payments-regardless-of-amount-owed and https://www.ftb.ca.gov/about-ftb/newsroom/covid-19/index.html .

• The San Bernardino County Tax Collector has announced that late payment penalties will be waived for qualifying residential and business properties if property taxes are paid before June 30. To learn if you qualify, and other details, please call the San Bernardino Tax Collector's office at (909) 387-8308.

For assistance navigating these potential opportunities, please contact Christine Bennett, Senior Administrative Services Analyst, at 909-866-5831 or .

KEY RESTRICTIONS REMAIN IN EFFECT IN BIG BEAR LAKE

The following key restrictions remain in effect in Big Bear Lake:

• everyone in Big Bear Lake is directed to "shelter in place", especially those age 65 and older and those who are especially vulnerable to COVID-19, however, travel is permitted for work and to conduct personal business,

• grocery stores, drug stores, and other essential retail and service businesses may operate,

• construction and repair activities may continue,

• bars, nightclubs, movie theaters, gyms, bowling alleys, ski areas, snow play areas, and other similar businesses may not operate,

• restaurants are closed for in-restaurant seated dining, however, take-out and delivery services are permitted,

• lodging and vacation rentals may no longer operate, except for limited situations,

• non-essential group gatherings of any size are prohibited, including commercial establishments, churches, community groups, and other formal and informal group activities, and

• isolated, outdoor exercise is permitted, including walking your dog.

LODGING FACILITIES AND VACATION RENTALS MAY NOT OPERATE

In response to the Governor's "shelter in place" order, and after receiving additional clarification, the City of Big Bear Lake and San Bernardino County (which has authority over all other areas in Big Bear Valley not in the City limits) have both enacted restrictions on lodging facilities and vacation rentals.

Lodging facilities and vacation rentals may only operate under the following circumstances:

• to provide accommodations for critical infrastructure workers,

• if specifically designated by the State or County to house confirmed COVID-19 patients (currently not the case and highly unlikely in the future), and

• to serve existing guests who were already here prior to March 23, provided the existing guests "shelter in place" at the lodging facility or vacation rental.

City code enforcement staff are actively investigating potential violations. To report a violation of this order, please call (909) 866-CODE

It is important to note that the second home owners, including those who also participate in the City's vacation rental program, are permitted to occupy the home themselves and are not subject to the City's vacation rental regulations.

FLEXIBLE RESCHEDULING OPTIONS AND CREDITS AVAILABLE FOR VISITORS

The City of Big Bear Lake and Visit Big Bear encourage all of our visitors to be safe and "shelter in place" in your home community.

Big Bear Lake lodging establishments and vacation rental companies understand the significance of this crisis, and are offering flexible rescheduling options, credits, and more to make your future visit to Big Bear Lake as enjoyable as possible. Please contact your lodging provider or vacation rental company to reschedule your visit.

We'll be back stronger than ever after the COVID-19 emergency has been resolved, and we look forward to hosting you as soon as it's safe for you, your family, and our community!

LOCAL GROCERY STORES, RESTAURANTS, PHARMACIES ALL WORKING HARD TO SERVE YOU!

Local grocery stores, restaurants, and pharmacies are all working hard to provide food, drugs, and other essential items for the people of Big Bear Lake and the entire valley during the COVID-19 emergency, and they are happy to serve you!

Von's is open to the general public from 9 am - 9 pm each day, and offers "Golden Hours" for senior citizens, pregnant women, and those with disabilities each Monday - Friday from 7 am to 9 am in order to provide a safer shopping environment. Stater Brothers is open daily from 8 am - 9 pm, with early entry for senior citizens at 7 am each day. Both stores have limits on the purchase of certain items.

CVS is open from 9 am – 9 pm daily. Walgreens is also open from 9 am - 9 pm daily, with a special 8 am opening for senior citizens on Tuesdays. Both stores have limits on the purchase of certain items.

There are many great restaurants in Big Bear Lake, and these restaurants are all offering take-out and/or delivery options:

Ben & Jerry's
(909) 366-0474 – 652 Pine Knot Ave

 Wyatt's Grill and Saloon
(909) 585-3000 - 42900 Big Bear Blvd.

Amangela’s Sandwich & Bagel House
 (909) 878-0015 - 40729 Village Drive

Alpine Country Coffee Shop
(909) 866-1959 - 41546 Big Bear Blvd.

Grind & Grill Café
(909)866-5219 – 42011 Big Bear Blvd.

The Old German Deli
(909) 878-0515 -40645 Village Drive

Mountain Munchies
(909) 866-7767 – 42171 Big Bear Blvd.

Dank Donuts
(909) 547-6053 - 42612 Moonridge Rd.

Teddy Bear Restaurant
(909) 866-5415 - 583 Pine Knot Ave.

Big Bear Brewing Company
(909) 878-0283 - 40827 Stone Rd

The Boneyard Bar & Grill
(909) 878-0401 – 560 Pine Knot Ave.

Domino’s Pizza
(909) 866-3555 – 41234 Big Bear Blvd.

Nuevo Vallarta Grille
(909) 866-7355 – 40949 Big Bear Blvd.

Get the Burger
(909) 866-8800 – 42151 Big Bear Blvd.

Murray’s Saloon & Eatery
(909) 866-1444 – 672 Cottage Lane

Village Pizza
(909) 866-8505 – 40568 Village Dr.

Maggio’s Pizza
(909) 866-8815 – 42160 Big Bear Blvd.

Red Baron Pizza
(909) 866-4744 - 42173 Big Bear Blvd.

Azteca Grill
(909) 866-2350 - 40199 Big Bear Blvd.

Country Kitchen
(909) 878-0364 – 39904 Big Bear Blvd.

Fuji Restaurant

(909) 866-8108 - 41025 Big Bear Blvd.

Denny’s
(909) 866-7842 – 41196 Big Bear Blvd.

Royal Thai
(909) 866-2808 – 40766 Village Dr.

Saucy Mama’s Pizza & Pasta
(909) 878-0165 – 618 Pine Knot Ave.

Chuang Dynasty
(909) 866-7887 – 40989 Big Bear Blvd.

Jersey Mike’s

(909) 866-0447 – 42173 Big Bear Blvd.

BLT’s Restaurant
(909) 866-6659 – 41799 Big Bear Blvd.

Santana & Maverick’s Unique Crafted Foods
(909) 878-0047 - 40771 Big Bear Blvd.

Café Crepe
(909) 809-2353 – 41003 Big Bear Blvd.

Sonora Cantina
(909) 866-8202 – 41144 Big Bear Blvd.

Barrel 33
(909) 878-0838 – 40754 Village Drive

Mountain Bar & Grill
(909) 878-0802 – 42164 Moonridge Rd.

McDonald’s
(909) 693-5233 - 41412 Big Bear Blvd.

Jack in the Box
(909) 866-6436 – 40771 Village Dr.

El Pollo Loco
(909) 866-1019 – 41383 Big Bear Blvd.

Taco Bell
(909) 866-7778 - 41170 Big Bear Blvd.

If you're tired of cooking, or miss your favorite spot in Big Bear Lake, please order take-out or have it delivered to your home. Please practice effective social distancing when you pick up your food, and wash your hands before and after you visit the restaurant!

If you own a local restaurant, and the City has accidentally not included you on this list, please reply to this email and let us know you are open. We are happy to add your restaurant to the list.

COVID-19 INFORMATION HOTLINE

The San Bernardino County Department of Public Health operates a COVID-19 Hotline for residents with questions about COVID-19. Please call (909) 387-3911 for assistance.

HELPFUL RESOURCES 

The Centers for Disease Control website includes a wealth of information at https://www.cdc.gov/coronavirus/2019-ncov/index.html .

The San Bernardino County Department of Public Health includes information specific to our county at http://wp.sbcounty.gov/dph/coronavirus/ .

Update #13 - COVID-19 Threats - March 26, 2020 5 p.m.

SAN BERNARDINO COUNTY ESTABLISHES COVID-19 DASHBOARD

San Bernardino County has established a COVID-19 dashboard, with data about the number of confirmed cases, number of tests performed, number of deaths, and more. The new dashboard also includes helpful demographic data (including hospital beds) specific to San Bernardino County, and data on COVID-19 cases around the world. The new dashboard can be viewed at : https://sbcph.maps.arcgis.com/apps/opsdashboard/index.html#/44bb35c804c44c8281da6d82ee602dff .

As of March 25, a total 549 patients have been tested in San Bernardino County, with 54 positive tests / confirmed cases (approximately 10% of the patients tested). As COVID-19 testing becomes more widespread, we expect the total number of patients tested and positive tests / confirmed cases to increase.

San Bernardino County is purposely not reporting the locations of confirmed COVID-19 cases at this time so as to prevent people from believing a certain location is safe and to prevent panic in a certain location. The County is working to develop a tool to provide more location-specific information in the future, and the City of Big Bear Lake will share this information in future updates as it becomes available.

The County and the City encourage everyone to ASSUME THAT THE VIRUS IS EVERYWHERE, and act responsibly:

• heed the Governor's order to "shelter in place",
• limit your interactions with others to the maximum extent practical, and don't invite large groups to shelter in place with you,
• plan your essential trips out accordingly, and limit the number of trips to the grocery store, drug store, etc.,
• keep at least 6 feet of distance between you and others you come into contact with,
• wash your hands ALL THE TIME, and
• if you need to get outside, take a walk, go for a run, take a bike ride, or go on a hike by yourself or with your family - but stay far way from others!

It's in everyone's best interest to adhere to these recommendations so we can resolve this crisis sooner rather than later!

CITY, HOSPITAL, FIRE DEPT PURSUING DRIVE-THRU TESTING FOR BIG BEAR VALLEY

San Bernardino County will operate its first drive-thru testing site on Friday, and will be working to expand drive-thru testing to other jurisdictions as more test kits become available in the future. The City of Big Bear Lake, Bear Valley Community Hospital, and the Big Bear Fire Department are actively pursuing the establishment of a drive-thru test site either in the Big Bear Valley or somewhere nearby in the mountain communities. Further information will be provided in future updates as it becomes available. At this time, Bear Valley Community Hospital has a limited supply of COVID-19 tests, and these tests are being allocated to patients who are critically ill and meet guidelines set by public health officials. If you have COVID-19 symptoms, please call the hospital or your medical provider for guidance on where to seek a COVID-19 test.

ASSISTANCE AVAILABLE FOR LOCAL BUSINESSES, INDIVIDUALS

Various assistance programs are already available or being developed to aid those impacted by the COVID-19 emergency. Additionally, new Federal legislation this week is expected to include significant assistance for individuals and various business sectors, including the tourism industry, and various loans and grants are anticipated. The City will continue to monitor these opportunities, and share pertinent information with the Big Bear Lake community as it becomes available.

Among the assistance previously announced:

• The Small Business Administration (SBA) is offering low-interest federal disaster loans for working capital to California small businesses suffering substantial economic injury as a result of COVID-19. Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela/ . Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email for more information on SBA disaster assistance.
• Local employees displaced due to the impact of COVID-19 may be eligible for unemployment insurance benefits, disability insurance, and/or paid family leave through the California Employment Development Department. To learn more, please visit https://www.edd.ca.gov/about_edd/coronavirus-2019/faqs.htm .
• Numerous California banks and mortgage companies are offering grace periods, relief from late fees and other charges, and limiting foreclosure actions. To learn more , visit https://www.gov.ca.gov/2020/03/25/governor-gavin-newsom-announces-major-financial-relief-package-90-day-mortgage-payment-relief-during-covid-19-crisis/ .
• The Internal Revenue Service and California Franchise Tax Board have both extended the tax filing and payment deadline to July 15. To learn more, visit https://www.irs.gov/newsroom/tax-day-now-july-15-treasury-irs-extend-filing-deadline-and-federal-tax-payments-regardless-of-amount-owed and https://www.ftb.ca.gov/about-ftb/newsroom/covid-19/index.html .
• The San Bernardino County Tax Collector has announced that late payment penalties will be waived for qualifying residential and business properties if property taxes are paid before June 30. To learn if you qualify, and other details, please call the San Bernardino Tax Collector's office at (909) 387-8308.

For assistance navigating these potential opportunities, please contact Christine Bennett, Senior Administrative Services Analyst, at 909-866-5831 or .

CITY AND OTHER PARTNERS ATTEMPTING TO SALVAGE JULY 4 FIREWORKS

The annual July 4 fireworks show is heavily supported by private contributions and donations, supplemental contributions from the City of Big Bear Lake and Visit Big Bear, and significant volunteer efforts by the Rotary Club of Big Bear Lake. The initial deposit for the 2020 show is due in early April, and the COVID-19 emergency will significantly impair fundraising activities. City officials are currently working with other partners to develop a fiscally-responsible plan to continue this great annual tradition, either on July 4 or later in 2020 (depending on public health concerns on July 4), and more details will be announced at a later date.

LOCAL GROCERY STORES, RESTAURANTS, PHARMACIES ALL WORKING HARD TO SERVE YOU!

Local grocery stores, restaurants, and pharmacies are all working hard to provide food, drugs, and other essential items for the people of Big Bear Lake and the entire valley during the COVID-19 emergency, and they are happy to serve you!

Von's is open to the general public from 9 am - 9 pm each day, and offers "Golden Hours" for senior citizens, pregnant women, and those with disabilities each Monday - Friday from 7 am to 9 am in order to provide a safer shopping environment. Stater Brothers is open daily from 8 am - 9 pm, with early entry for senior citizens at 7 am each day. Both stores have limits on the purchase of certain items.

CVS is open from 9 am – 9 pm daily. Walgreens is also open from 9 am - 9 pm daily, with a special 8 am opening for senior citizens on Tuesdays. Both stores have limits on the purchase of certain items.

There are many great restaurants in Big Bear Lake, and these restaurants are all offering take-out and/or delivery options:

Amangela’s Sandwich & Bagel House

 (909) 878-0015 - 40729 Village Drive

Alpine Country Coffee Shop

(909) 866-1959 - 41546 Big Bear Blvd.

Grind & Grill Café

(909)866-5219 – 42011 Big Bear Blvd.

The Old German Deli

(909) 878-0515 -40645 Village Drive

Mountain Munchies

(909) 866-7767 – 42171 Big Bear Blvd.

Dank Donuts

(909) 547-6053 - 42612 Moonridge Rd.

Teddy Bear Restaurant

(909) 866-5415 - 583 Pine Knot Ave.

Big Bear Brewing Company

(909) 878-0283 - 40827 Stone Rd

The Boneyard Bar & Grill

(909) 878-0401 – 560 Pine Knot Ave.

Domino’s Pizza

(909) 866-3555 – 41234 Big Bear Blvd.

Nuevo Vallarta Grille

(909) 866-7355 – 40949 Big Bear Blvd.

Get the Burger

(909) 866-8800 – 42151 Big Bear Blvd.

Murray’s Saloon & Eatery

(909) 866-1444 – 672 Cottage Lane

Village Pizza

(909) 866-8505 – 40568 Village Dr.

Maggio’s Pizza

(909) 866-8815 – 42160 Big Bear Blvd.

Red Baron Pizza

(909) 866-4744 - 42173 Big Bear Blvd.

Azteca Grill

(909) 866-2350 - 40199 Big Bear Blvd.

Fire Rock Burgers & Brews

(909) 878-0696 – 618 Pine Knot Ave.

Country Kitchen

(909) 878-0364 – 39904 Big Bear Blvd.

Fuji Restaurant

(909) 866-8108 - 41025 Big Bear Blvd.

Denny’s

(909) 866-7842 – 41196 Big Bear Blvd.

Royal Thai

(909) 866-2808 – 40766 Village Dr.

Saucy Mama’s Pizza & Pasta

(909) 878-0165 – 618 Pine Knot Ave.

Chuang Dynasty

(909) 866-7887 – 40989 Big Bear Blvd.

Jersey Mike’s

(909) 866-0447 – 42173 Big Bear Blvd.

BLT’s Restaurant

(909) 866-6659 – 41799 Big Bear Blvd.

Santana & Maverick’s Unique Crafted Foods

(909) 878-0047 - 40771 Big Bear Blvd.

Café Crepe

(909) 809-2353 – 41003 Big Bear Blvd.

Sonora Cantina

(909) 866-8202 – 41144 Big Bear Blvd.

Barrel 33

(909) 878-0838 – 40754 Village Drive

Sizzler

(909) 866-1055 – 42137 Big Bear Blvd.

Mountain Bar & Grill

(909) 878-0802 – 42164 Moonridge Rd.

Nottingham Restaurant

(909) 866-4644 – 40797 Big Bear Blvd.

McDonald’s

(909) 693-5233 - 41412 Big Bear Blvd.

Jack in the Box

(909) 866-6436 – 40771 Village Dr.

El Pollo Loco

(909) 866-1019 – 41383 Big Bear Blvd.

Taco Bell

(909) 866-7778 - 41170 Big Bear Blvd.

COVID-19 INFORMATION HOTLINE

The San Bernardino County Department of Public Health operates a COVID-19 Hotline for residents with questions about COVID-19. Please call (909) 387-3911 for assistance.

Update #12- COVID-19 Threats - March 25, 2020 4 p.m.

BEAR VALLEY COMMUNITY HOSPITAL WORKING HARD FOR THE BIG BEAR LAKE COMMUNITY

Bear Valley Community Hospital is committed to providing quality healthcare services to our community during the COVID-19 emergency, and is working hard for the Big Bear Lake community!

The safety of patients, visitors, employees, and physicians remains their highest priority, and they have been working to prepare our hospital and clinics for caring for those who need help during this time. 

These are some of the things that Bear Valley Community Hospital has accomplished thus far:

• • • developed a screening process for each of the entrances to the hospital and outpatient clinics,
    • created an outdoor screening and triage process for Emergency Department patients,
    • acquired additional ventilators,
    • assembled emergency respiratory kits,
    • increased staffing in the Respiratory Therapy department,
    • created additional isolation and negative pressure patient rooms,
    • hired additional Registered Nurses and EMTs in the Emergency Department,
    • developed a plan for expanded capacity in the Emergency Department,
    • re-arranged services to keep outpatient lab draws and EKG away from the patient care areas in the hospital, and
    • gathered supplies for patient care and Personal Protective Equipment for hospital staff.

The hospital notes that the will be some differences in the care that you receive when you come to the hospital or the clinic.  Here are some things that you can expect:

• • • you will be screened and asked to wash your hands before entering the hospital,
    • you may be treated from your car,
    • your appointment may be rescheduled as a telemedicine or phone appointment,
    • clinics are not seeing walk-in patients, but same-day appointments may be available,
    • visitors are not allowed in patient care areas, and
    • if you are experiencing symptoms of COVID-19, hospital staff will be wearing PPE when they care for you; this may include things like a mask or hood, gown, protective suit, gloves, goggles and/or face shield.

Bear Valley Community Hospital advises that patients who are concerned that they have symptoms of COVID-19 should contact their primary care provider by telephone to discuss their symptoms. They note that most people infected with COVID-19 have mild cold symptoms, however, a small fraction of people may require more intensive care. Patients who are experiencing symptoms of COVID-19 and experiencing increased shortness of breath, or difficulty breathing should come to the Emergency Department.  If time allows, the patient should notify the hospital ahead of time so that they can prepare for your arrival.

At this time, Bear Valley Community Hospital has a limited supply of COVID-19 tests, and these tests are being allocated to patients who are critically ill and meet guidelines set by public health officials. If you are tested for COVID-19 and are in stable condition you will be discharged home with instructions on self-quarantine and isolation.  If you require hospitalization, the hospital is prepared to stabilize you in the ED and either admit you here or transfer you to another hospital if you need specialized services that are not available on the mountain.

To contact Bear Valley Community Hospital, please call (909) 866-6501.

Bear Valley Community Hospital staff continue to work hard to do everything they can to be prepared to assist our community, and we are fortunate to have their dedicated service! Fortunately, there is still only one known case Big Bear Lake (Mayor Herrick), however, Bear Valley Community Hospital stands ready to assist others in need.  

ASSUME THE VIRUS IS EVERYWHERE, AND ACT RESPONSIBLY!

Due to testing delays, new cases of COVID-19 are being confirmed every day in California, and public health officials have advised that everyone should assume that anyone (even those without obvious symptoms) could have COVID-19 and unintentionally affect others.

Please do your part to limit community transmission of COVID-19 and keep yourself, your family, and your neighbors safe. PLEASE act responsibly:

• • • heed the Governor's order to "shelter in place",
    • limit your interactions with others to the maximum extent practical, and don't invite large groups to shelter in place with you,
    • plan your essential trips out accordingly, and limit the number of trips to the grocery store, drug store, etc.,
    • keep at least 6 feet of distance between you and others you come into contact with,
    • wash your hands ALL THE TIME, and
    • if you need to get outside, take a walk, go for a run, take a bike ride, or go on a hike by yourself or with your family - but stay far away from others!

It's in everyone's best interest to adhere to these recommendations so we can resolve this crisis sooner rather than later!

SR 330 WORK UNDERWAY, CITY HOPEFUL FOR GOOD PROGRESS DURING COVID-19 EMERGENCY

Caltrans has begun work on an important bridge rail replacement project on State Route (SR) 330 at the West Fork City Creek Bridge. One lane will be closed, and a solar traffic signal will regulate traffic through the construction zone over the next several months. Motorists are reminded that alternate routes are available on SR 18 through Crestline and Rimforest, and also on SR 38 through Mentone and Angelus Oaks. Although these routes are slightly longer, the actual travel time will likely be similar or shorter than SR 330 during construction.

City officials and other community leaders are working with Caltrans to mitigate the traffic impacts associated with this project, and remain hopeful that significant progress will occur during the COVID-19 emergency. Once the COVID-19 emergency has ended, it will be important to promote efficient traffic flow to and from Big Bear Lake to restore the local tourism economy, and City officials will be working toward that end.  

BE AWARE OF COVID-19 CYBER SCAMS!

LOCAL GROCERY STORES, RESTAURANTS, PHARMACIES ARE ALL WORKING HARD TO SERVE YOU!

Local grocery stores, restaurants, and pharmacies are all working hard to provide food, drugs, and other essential items for the people of Big Bear Lake and the entire valley during the COVID-19 emergency, and they are happy to serve you!

Von's is open to the general public from 9 am - 9 pm each day, and offers "Golden Hours" for senior citizens, pregnant women, and those with disabilities each Monday - Friday from 7 am to 9 am in order to provide a safer shopping environment. Stater Brothers is open daily from 8 am - 9 pm, with early entry for senior citizens at 7:45 am each day. Both stores have limits on the purchase of certain items.

CVS is open from 9 am – 9 pm daily. Walgreens is also open from 9 am - 9 pm daily, with a special 8 am opening for senior citizens on Tuesdays. Both stores have limits on the purchase of certain items.

There are many great restaurants in Big Bear Lake, and these restaurants are all offering take-out and/or delivery options:

Amangela’s Sandwich & Bagel House - (909) 878-0015 - 40729 Village Drive

Alpine Country Coffee Shop - (909) 866-1959 - 41546 Big Bear Blvd.

Grind & Grill Café - (909)866-5219 – 42011 Big Bear Blvd.

The Old German Deli - (909) 878-0515 -40645 Village Drive

Mountain Munchies - (909) 866-7767 – 42171 Big Bear Blvd.

Dank Donuts - (909) 547-6053 - 42612 Moonridge Rd.

Teddy Bear Restaurant - (909) 866-5415 - 583 Pine Knot Ave.

Big Bear Brewing Company - (909) 878-0283 - 40827 Stone Rd

The Boneyard Bar & Grill - (909) 878-0401 – 560 Pine Knot Ave.

Domino’s Pizza - (909) 866-3555 – 41234 Big Bear Blvd.

Nuevo Vallarta Grille - (909) 866-7355 – 40949 Big Bear Blvd.

Get the Burger - (909) 866-8800 – 42151 Big Bear Blvd.

Murray’s Saloon & Eatery - (909) 866-1444 – 672 Cottage Lane

Village Pizza - (909) 866-8505 – 40568 Village Dr.

Maggio’s Pizza - (909) 866-8815 – 42160 Big Bear Blvd.

Red Baron Pizza - (909) 866-4744 - 42173 Big Bear Blvd.

Azteca Grill - (909) 866-2350 - 40199 Big Bear Blvd.

Fuji Restaurant - (909) 866-8108 - 41025 Big Bear Blvd.

Denny’s - (909) 866-7842 – 41196 Big Bear Blvd.

Royal Thai - (909) 866-2808 – 40766 Village Dr.

Saucy Mama’s Pizza & Pasta - (909) 878-0165 – 618 Pine Knot Ave.

Chuang Dynasty - (909) 866-7887 – 40989 Big Bear Blvd.

Jersey Mike’s - (909) 866-0447 – 42173 Big Bear Blvd.

BLT’s Restaurant - (909) 866-6659 – 41799 Big Bear Blvd.

Santana & Maverick’s Unique Crafted Foods - (909) 878-0047 - 40771 Big Bear Blvd.

Café Crepe - (909) 809-2353 – 41003 Big Bear Blvd.

Sonora Cantina - (909) 866-8202 – 41144 Big Bear Blvd.

Sizzler - (909) 866-1055 – 42137 Big Bear Blvd.

Gaby’s Latin Flavors - (909) 878-0744 – 41618 Big Bear Blvd.

Tropicali - (909) 878-0499 – 40616 Village Dr.

McDonald’s - (909) 693-5233 - 41412 Big Bear Blvd.

Jack in the Box - (909) 866-6436 – 40771 Village Dr.

El Pollo Loco - (909) 866-1019 – 41383 Big Bear Blvd.

Taco Bell - (909) 866-7778 - 41170 Big Bear Blvd.

If you're tired of cooking, or miss your favorite spot in Big Bear Lake, please order take-out or have it delivered to your home. Please practice effective social distancing when you pick up your food, and wash your hands before and after you visit the restaurant!

If you own a local restaurant, and the City has accidentally not included you on this list, please reply to this email and let us know you are open. We are happy to add your restaurant to the list.

CITY WORKING WITH AIRBnB ON VACATION RENTAL ISSUES, LODGING FACILITIES AND VACATION RENTALS MAY NOT OPERATE

In response to the Governor's "shelter in place" order, and after receiving additional clarification, the City of Big Bear Lake and San Bernardino County (which has authority over all other areas in Big Bear Valley not in the City limits) have both enacted restrictions on lodging facilities and vacation rentals.

Lodging facilities and vacation rentals may only operate under the following circumstances:

• • • to provide accommodations for critical infrastructure workers,
    • if specifically designated by the State or County to house confirmed COVID-19 patients (currently not the case and highly unlikely in the future), and
    • to serve existing guests who were already here prior to March 23, provided the existing guests "shelter in place" at the lodging facility or vacation rental.

The City has received excellent cooperation from local lodging facilities and local vacation rental management companies, who are concerned about the health of our community and who have acted prudently and ceased operations. The City is currently working directly with AirBnB and self-managed vacation rental owners to enforce these restrictions.  

To report a violation of this order, please call (909) 866-CODE.

It is important to note that the second homeowners, including those who also participate in the City's vacation rental program, are permitted to occupy the home themselves and are not subject to the City's vacation rental regulations.

FLEXIBLE RESCHEDULING OPTIONS AND CREDITS AVAILABLE FOR VISITORS

The City of Big Bear Lake and Visit Big Bear encourage all of our visitors to be safe and "shelter in place" in your home community.

Big Bear Lake lodging establishments and vacation rental companies understand the significance of this crisis, and are offering flexible rescheduling options, credits, and more to make your future visit to Big Bear Lake as enjoyable as possible. Please contact your lodging provider or vacation rental company to reschedule your visit.

We'll be back stronger than ever after the COVID-19 emergency has been resolved, and we look forward to hosting you as soon as it's safe for you, your family, and our community!

SAN BERNARDINO COUNTY PROPERTY TAX COLLECTOR ANNOUNCES PENALTY RELIEF FOR QUALIFIED PROPERTY TAXPAYERS

Local property taxes are due on April 10, and all property taxpayers are encouraged to remit property taxes by this deadline. Due to hardships resulting from the COVID-19 emergency, the San Bernardino County Tax Collector has announced that late payment penalties will be waived for qualifying residential and business properties if property taxes are paid before June 30. To learn if you qualify, and other details, please call the San Bernardino Tax Collector's office at (909) 387-8308. 

MUNICIPAL WATER DISTRICT ANNOUNCES RAMP OPENING DATE, FISHING PERMITTED FROM SHORE WITH EFFECTIVE SOCIAL DISTANCING

Consistent spring weather is just about here, and the Municipal Water District has announced that the eastern ramp on Big Bear Lake will open for boaters on April 7, unless public health restrictions dictate otherwise. Fishing from shore is currently allowed around Big Bear Lake, however, effective social distancing is required.

CITY AND OTHER AGENCIES CONTINUE TO PROVIDE ESSENTIAL SERVICES

In response to Governor Newsom's "shelter in place" order and the confirmation of the first case of COVID-19 in Big Bear Lake, the City has adjusted its operations to essential services and essential personnel only. City staff will continue to maintain critical infrastructure and perform essential services, however, other services will be temporarily suspended.

The City will continue to provide the following essential services while the COVID-19 threats persist:

• COVID-19 emergency response,
• COVID-19 public communications,
• law enforcement (through SB County Sheriff's Department),
• code enforcement,
• fire suppression and emergency medical services (through the Big Bear Fire Department),
• snow removal,
• public water supply (through the DWP),
• wastewater collection,
• solid waste collection (through Big Bear Disposal),
• City buildings and facilities maintenance,
• building inspections, and
• critical street maintenance.

City Hall remains open for essential services and essential personnel, and essential City staff are available for telephone - (909) 866-5832 - and email inquiries.

The City will resume normal operations after the COVID-19 threat has passed.

KEY RESTRICTIONS REMAIN IN EFFECT IN BIG BEAR LAKE

The following key restrictions remain in effect in Big Bear Lake:

• everyone in Big Bear Lake is directed to "shelter in place", especially those age 65 and older and those who are especially vulnerable to COVID-19, however, travel is permitted for work and to conduct personal business,
• grocery stores, drug stores, and other essential retail and service businesses may operate,
• construction and repair activities may continue,
• bars, nightclubs, movie theaters, gyms, bowling alleys, ski areas, snow play areas, and other similar businesses may not operate,
• restaurants are closed for in-restaurant seated dining, however, take-out and delivery services are permitted,
• lodging and vacation rentals may no longer operate, except for situations described above,
• non-essential group gatherings of any size are prohibited, including commercial establishments, churches, community groups, and other formal and informal group activities, and
• isolated, outdoor exercise is permitted, including walking your dog.

Update #11- COVID-19 Threats - March 24, 2020 6 p.m.

FIRST COVID-19 DEATH REPORTED IN SAN BERNARDINO COUNTY

• • • Amangela's

• • • Alpine Country Coffee Shop

• • • Grind and Grille Cafe

• • • German Deli

• • • Mountain Munchies

• • • Dank Donuts

• • • Teddy Bear Restaurant

• • • Big Bear Brewing Company

• • • Boneyard BBQ

• • • Domino's Pizza

• • • Nuevo Vallarta Grille

• • • Get The Burger

• • • Murray's Saloon & Eatery

• • • Village Pizza

• • • Azteca Mexican Grill

• • • Red Baron

• • • Fuji Restaurant

• • • Denny's

• • • Royal Thai

• • • Saucy Mama's Pizza & Pasta

• • • Chuang Dynasty

• • • Jersey Mike's

• • • BLT's

• • • Santana & Mavericks Unique Crafted Foods

• • • McDonald's

• • • Jack In The Box

• • • El Pollo Loco

• • • Taco Bell

Update #10 - COVID-19 Threats - March 23, 2020 - 7 p.m.  

CITY COUNCIL RATIFIES EMERGENCY DECLARATION, IMPLEMENTS PROTECTIONS FOR TENANTS, PROHIBITS PRICE GOUGING

Filename	Size
Local Emergency - COVID-19	558.24 KB
Resolution No. 2020-05 Declaration of a Local Emergency	135.05 KB

CITY AND OTHER AGENCIES CONTINUE TO PROVIDE ESSENTIAL SERVICES

• • • COVID-19 emergency response,

• • • COVID-19 public communications,

• • • law enforcement (through SB County Sheriff's Department),

• • • code enforcement,

• • • fire suppression and emergency medical services (through the Big Bear Fire Department),

• • • snow removal,

• • • public water supply (through the DWP),

• • • wastewater collection,

• • • solid waste collection (through Big Bear Disposal),

• • • City buildings and facilities maintenance,

• • • building inspections, and 

• • • critical street maintenance.

FLEXIBLE RESCHEDULING OPTIONS AND CREDITS AVAILABLE FOR VISITORS

• • • to provide accommodations for critical infrastructure workers,

• • • if specifically designated by the State or County to house confirmed COVID-19 patients (currently not the case and highly unlikely in the future), and

• • • to serve existing guests who were already here prior to today, provided these existing guests "shelter in place" at the lodging facility or vacation rental.

KEY RESTRICTIONS REMAIN IN EFFECT IN BIG BEAR LAKE

• • • everyone in Big Bear Lake is directed to "shelter in place", especially those age 65 and older and those who are especially vulnerable to COVID-19, however, travel is permitted for work and to conduct personal business,

• • • grocery stores, drug stores, and other essential retail and service businesses may operate,

• • • construction and repair activities may continue,

• • • bars, nightclubs, movie theaters, gyms, bowling alleys, ski areas, snow play areas, and other similar businesses may not operate, 

• • • restaurants are closed for in-restaurant seated dining, however, take-out and delivery services are permitted,

• • • lodging and vacation rentals may no longer operate, except for situations described above,

• • • non-essential group gatherings of any size are prohibited, including commercial establishments, churches, community groups, and other formal and informal group activities, and

• • • isolated, outdoor exercise is permitted, including walking your dog.

MOUNTAIN TRANSIT ADJUSTS SERVICE SCHEDULE, SUSPENDS FARES

Mountain Transit has adjusted service due to COVID-19, but continues to offer limited fixed-route and dial-a-ride service to ensure that transportation is available to those with essential needs during this crisis. All fares have been suspended. For more information, please visit http://mountaintransit.org/ or call (909) 878-5200.

PLEASE DON'T FLUSH DISINFECTING WIPES, PAPER TOWELS, OR FLUSHABLE WIPES DOWN THE TOILET - THROW THEM AWAY INSTEAD

PLEASE SEAL TRASH BAGS APPROPRIATELY TO PREVENT SPREAD OF COVID-19

Update #9 - COVID-19 Threats - March 22, 2020 - 1:30 p.m 

GOVERNOR'S ORDER CLARIFIED; LODGING FACILITIES AND VACATION RENTALS MAY NOT OPERATE IN BIG BEAR LAKE

WHY IT'S NOT SO SIMPLE TO "JUST CLOSE THE MOUNTAIN"

As reported on Saturday, March 21, the first case of COVID-19 in the City of Big Bear Lake is Mayor Rick Herrick. Thankfully, Mayor Herrick is doing reasonably well, and is expected to fully recover. Mayor Herrick has been in self-quarantine since March 13, and remains isolated from others. All of us at the City of Big Bear Lake wish him a full and speedy recovery.

 

It was expected that Big Bear Lake would ultimately have confirmed cases of COVID-19 due to the rapid spread of the virus across the United States. With the continued improvements in COVID-19 testing, it is expected that the number of confirmed cases will continue to increase all over the United States, including Big Bear Lake. The public should recognize this fact, should not panic, and should continue to be vigilant in adhering to "shelter in place" orders, practicing effective social distancing, and maintaining good personal hygiene.

 

CITY ADJUSTS OPERATIONS TO ESSENTIAL PERSONNEL ONLY

 

In response to Governor Newsom's "shelter in place" order and the confirmation of the first case of COVID-19 in Big Bear Lake, the City has adjusted its operations to essential services and essential personnel only. City staff will continue to maintain critical infrastructure and perform essential services, however, other services will be temporarily suspended.

 

The City will continue to provide the following essential services while the COVID-19 threats persist:

• • • COVID-19 emergency response,

• • • COVID-19 public communications,

• • • law enforcement (through SB County Sheriff's Department),

• • • fire suppression and emergency medical services (through the Big Bear Fire Department),

• • • snow removal,

• • • public water supply (through the DWP),

• • • wastewater collection,

• • • solid waste collection (through Big Bear Disposal),

• • • City buildings and facilities maintenance,

• • • building inspections, and

• • • critical street maintenance.

PLEASE ACT RESPONSIBLY, AND HELP US ALL END THIS CRISIS SOONER RATHER THAN LATER!

Update #8 - COVID-19 Threats - March 21, 2020 - 12 p.m

FIRST CONFIRMED COVID-19 CASE IN BIG BEAR LAKE IS MAYOR RICK HERRICK

It was expected that Big Bear Lake would ultimately have confirmed cases of COVID-19 due to the rapid spread of the virus across the United States. With the continued improvements in COVID-19 testing, it is expected that the number of confirmed cases will continue to increase all over the United States, including Big Bear Lake. The public should recognize this fact, should not panic, and should continue to be vigilant in adhering to "shelter in place" orders, practicing effective social distancing, and maintaining good personal hygiene.

Update # 7- COVID-19 Threats - March 20, 2020 - 6:00 p.m.

THIS IS THE OFFICIAL GUIDANCE FROM THE CITY OF BIG BEAR LAKE

The City of Big Bear Lake is working hard to ensure that the residents, property owners, investors, businesses, and visitors in our community have the correct information about the status of COVID-19 threats in Big Bear Lake and the City's response to these threats. This email newsletter is the official guidance from the City of Big Bear Lake, and the City appreciates everyone's adherence to the restrictions and recommendations outlined herein.

 To be sure you are receiving the latest and most accurate information, please sign up for this email newsletter at https://www.citybigbearlake.com/index.php/newsroom/text-email-notifications . PLEASE share this email newsletter with anyone and everyone, as we want to reach as many people as possible with this information. Thank you!

GOVERNOR NEWSOM ISSUES STATEWIDE "SHELTER IN PLACE" ORDER, WITH EXCEPTIONS

Governor Newsom issued a state-wide "shelter in place" order late on March 19, and has directed everyone to remain at home in an effort to discourage further community transmission of COVID-19. Governor Newsom's order includes several exceptions for various business activities, and these restrictions appear to be similar to the restrictions in place in San Bernardino County and Big Bear Lake for the past several days. As such, the City's guidance on permitted and prohibited activities is as follows:

 The City is seeking additional clarification from State and County public health officials regarding the Governor's order, and will adjust this guidance as needed in future COVID-19 updates provided by the City of Big Bear Lake.

  The most effective way to prevent the spread of COVID-19 throughout the community is to limit your interactions with others to the maximum extent practical. PLEASE only interact for essential tasks, including work and personal business activities, and practice social distancing and proper hygiene so that we can protect everyone's health and resolve this public health and economic crisis as quickly as possible.

  Unfortunately, the economic damage caused by COVID-19 is already severe, and there will likely be negative economic consequences for many in our community. At this point in time, it is in the Big Bear Lake community's interest for the COVID-19 threat to pass as quickly as possible, and the best way to expedite the passing of COVID-19 is to prevent continued transmission. Limiting your interactions with others is the best strategy to help keep Big Bear Lake's status of "no cases" intact and promote the fastest resolution of any cases that we may ultimately report in Big Bear Lake.

 VISITORS ENCOURAGED TO POSTPONE VISITS TO BIG BEAR LAKE DURING COVID-19 THREAT

 On March 19, Visit Big Bear, the valley’s tourism promotion agency, issued the following statement encouraging visitors to postpone their trip to Big Bear Lake until the COVID-19 crisis has abated. The City appreciates Visit Big Bear’s concern for our community well-being, and fully supports this directive. Working together, we can abate this crisis sooner rather than later, keep our residents and property owners safe, and restore the local economy for our entire community’s benefit.  

   “We're asking anyone who is not a resident or property-owner of Big Bear Lake or providing essential services to our residents to POSTPONE your immediate visit to Big Bear Lake for the time being. Like many small mountain communities, our healthcare system would be taxed with a widespread outbreak of COVID-19. 

  With our close proximity to several major urban population centers, we know that Big Bear will seem like an attractive place to practice social distancing in the outdoors. We also fully understand the inclination to seek escape in the outdoors during difficult times, but the reality is that doing so right now risks the lives of our residents and puts undue strain on our critical services.

  Additionally, services and activities are currently extremely limited. Big Bear Mountain Resort (Bear Mountain and Snow Summit), Big Bear Snow Play and restaurants (excluding takeout services), bars and other public spaces are temporarily closed due to county-mandated health orders. Public gatherings have also been prohibited by the local, county and state government.

  Like many communities whose lifeblood is travel and tourism this is a hard message for us to send and runs counter to the very reason our organization exists: to welcome visitors to Big Bear Lake. We know how many of you cherish Big Bear Lake and the natural areas that surround it, but we ask you to respect our community and this request to stay home for now. 

 Keep in mind the people of Big Bear Lake and the natural areas that surround it —a short drive away—will be welcoming you back with open (perhaps appropriately distanced) arms. If we all work together to do the right thing during this public health crisis today then tomorrow will come faster.

  For additional information from local health organizations, visit the Big Bear Lake COVID-19 resources page at https://www.bigbear.com/ . 

  We appreciate your understanding as we navigate this challenging time.”

  Although travel to and from Big Bear Lake is not restricted, the City encourages all visitors to postpone your trip to a later date when you can fully enjoy all of the great recreational, dining, and shopping opportunities in and around Big Bear Lake. With the "shelter in place" order in effect in Big Bear Lake, it's simply not the best time to be visiting Big Bear Lake. We'll be back stronger than ever after the COVID-19 threat has passed, and we look forward to hosting you as soon as it's safe for you, your family, and our community.

Visitors with existing reservations should coordinate with your lodging provider to reschedule your visit

 FOUR ADDITIONAL CASES CONFIRMED IN SAN BERNARDINO COUNTY TODAY;

FORTUNATELY STILL NO CASES IN BIG BEAR LAKE

San Bernardino County public health officials are now reporting a total of 9 confirmed COVID-19 cases. All 9 individuals have been quarantined and treated appropriately. Fortunately, there are still no confirmed cases in Big Bear Lake, and City officials continue to monitor, plan, and prepare for that potential.

 PLEASE SEAL TRASH BAGS APPROPRIATELY TO PREVENT SPREAD OF COVID-19

 The presence of COVID-19 has raised concerns about the proper disposal of materials that may be exposed to the virus. The Center for Disease Control (CDC) recommends routine procedures for managing solid waste potentially exposed to COVID-19, and the City urges everyone to follow these recommendations.  

  Cleaning and disinfecting activities in homes, businesses, and other non-healthcare locations (such as hotels, schools, and other facilities) will generate solid waste, including used facemasks, gloves, disposable wipes, paper towels, disposal clothing, and similar materials potentially exposed to the virus. 

 As a general rule, treat personal protective equipment, cleaning and disinfection waste, and other materials that may have been exposed to the virus as general solid waste.  This material, however, should be sealed in a trash bag, tied shut, and placed with regular trash. These materials will be collected by City's franchisee, Big Bear Disposal, and transferred to transfer stations or directly trucked for disposal. The sealed trash bags will ultimately be disposed of in landfills that are permitted to accept municipal solid waste. Please also note that disposable wipes and paper towels should not be flushed down the toilet, and should be discarded as general solid waste.

  Please help us keep our solid waste collection employees safe!

 ASSISTANCE AVAILABLE FOR BIG BEAR LAKE BUSINESSES IMPACTED BY COVID-19

 The Small Business Administration (SBA) is offering low-interest federal disaster loans for working capital to California small businesses suffering substantial economic injury as a result of COVID-19. Applicants may apply online, receive additional disaster assistance information and download applications at https://disasterloan.sba.gov/ela. Applicants may also call SBA’s Customer Service Center at (800) 659-2955 or email for more information on SBA disaster assistance.

  City staff are building relationships with SBA officials, and are available to assist impacted Big Bear Lake businesses navigate the SBA process. For assistance, please contact Christine Bennett, Senior Administrative Services Analyst, at 909-866-5831 or .

  The Big Bear Chamber of Commerce is also willing to assist impacted businesss, and can be reached at 909-866-4607, or by contacting Ellen Clarke, Executive Director, at .

 ASSISTANCE AVAILABLE FOR DISPLACED EMPLOYEES

 Local employees displaced due to the impact of COVID-19 may be eligible for unemployment insurance benefits, disability insurance, and/or paid family leave through the California Employment Development Department. To learn more, please visit https://www.edd.ca.gov/about_edd/coronavirus-2019/faqs.htm .

  NEED HELP WITH DAILY ERRANDS? BIG BEAR INTERACT CLUB AVAILABLE TO ASSIST SENIORS

 The Big Bear Interact Club, a youth organization sponsored by the Rotary Club of Big Bear Lake, is available to assist senior citizens who are sheltered-in-place with grocery shopping and other daily errands. To learn more about the services offered by these dedicated Big Bear high school students, please contact advisor Julann Warren at 562-335-9339.

 CITY HALL REMAINS OPEN, BUT APPOINTMENTS REQUIRED TO CONDUCT CITY BUSINESS

 City Hall remains open, and City officials continue to explore opportunities to continue high quality service while allowing some City employees to work from home.

  In an effort to promote both your safety and our employees' safety, individuals who need to conduct business with the City should first call or email the appropriate City staff to make an appointment. Efforts will be made to provide service over the telephone or electronically, and if face-to-face contact is required then the appropriate City staff member will schedule an immediate appointment at City Hall. To contact City staff, please call 909-866-5831 or email the appropriate City staff member indicated at https://www.citybigbearlake.com/ .

  The City accepts online payments, and these can be conducted by visiting https://trx.npspos.com/payapp/public/ECSale.html?siteId=14351&urlKey=00f9459f858813278dfbd5e4393ce1bc1780f793 .

  The Department of Water and Power is also limiting public interaction, and payments can be made at their drop box, by phone, and online. Please visit https://www.bbldwp.com/CivicAlerts.aspx?AID=144 for more information.

  OTHER HELPFUL RESOURCES

 The Centers for Disease Control website includes a wealth of information at https://www.cdc.gov/coronavirus/2019-ncov/index.html .

  The San Bernardino County Department of Public Health includes information specific to our county at http://wp.sbcounty.gov/dph/coronavirus/ .

Stay Informed!

Sign Up for City of BBL Updates,

Visit Our Other Digital Platforms

The City of Big Bear Lake strives to keep our residents, property owners, investors, businesses, and visitors well-informed about the City's issues and initiatives - including the COVID-19 threat - with an emphasis on information specific to Big Bear Lake and the entire Big Bear Valley.

The easiest way to stay-informed is to sign up for the City's email newsletter and other updates. It's easy to sign up - simply visit https://www.citybigbearlake.com/ and click on "Text & Email Notifications" in the top center of the homepage. Simply click on the link, enter your name and email address, and you're all set. Signing up will ensure that you receive periodic updates about COVID-19 in Big Bear Lake, the City's new monthly newsletter - Elevation 6752', and other special communications from the City of Big Bear Lake for emergency situations, special events, and more.

• In addition to the City's email updates, you can also get the latest information from the City of Big Bear Lake via the following digital platforms:
• Visit our website at https://www.citybigbearlake.com/

• "Like" us on Facebook - City of Big Bear Lake

•  Follow us on Twitter - @CityofBBL

•  Follow us on Instagram - @citybigbearlake

•  Sign up for text message alerts - https://www.citybigbearlake.com/index.php/newsroom/text-email-notifications

Please help us spread the word, and share the City's digital communications platforms with your family, friends, other residents, property owners, frequent visitors, or anyone else who is interested in Big Bear Lake. Thank you!

Illegal/Unsafe Parking Enforcement