Responsible for:

• Building Plan Checks & Inspections
  • New Development
  • Existing Building Improvements

Email:
Phone: (909) 866-5831

For more information, please visit the Building & Safety page.

Responsible for:

• Business License Applications
• Business License Renewals

Email: Phone: (909) 866-5831 ext. 150

For more information, please visit the Business Licenses Division page.

Responsible for:

• City Council Agenda/Minutes/Meeting Videos
• FPPC Filing
• Records Requests
• Big Bear Lake Charter and Municipal Code
• Elections information
• Local Appointments List

Email: 
Phone: (909) 866-5831 ext. 120

For more information, please visit the City Clerk page.

Responsible for:

• Abandoned vehicles
• Illegal dumping
• Illegal signs, noise
• Parking issues/complaints
• Vacation home rental issues
• Substandard housing/lawn maintenance
• Unlicensed business operations
• Other general Municipal Code violations

Email: 
Phone: (909) 866-5831 

For more information, please visit the Code Compliance page.

Water bill & water conversation information

Visit the DWP Website

Responsible for:

• Lot Line Adjustments
• Lot Mergers
• Final Parcel Maps
• Final Tract Maps
• Encroachment Permits
• Certificates of Compliance
• Offers of Dedication

Email: 
Phone: 909.866.5831

For more information, please visit the Engineering page.

Responsible for:

• Annual Budget
• General ledger accounting
• Comprehensive Financial Reports
• Sales Tax Reports
• Obligation Payment Schedules
• Accounts Payable

Email: Phone: (909) 866-5831

For more information, please visit the Finance page.

Responsible for: 

• Employment
• Employee Classification
• Compensation
• Benefit information
• ADA Non-Discrimination Policies

Email: 
Phone: (909) 866-5831 ext. 117

For more information, please visit the Human Resources page.

Responsible for: 

• Theatre information
• Upcoming shows
• Online ticketing center

Email: 
Phone: (909) 866-5831 ext. 125
Box Office: (909) 866-4970

For more information, please visit the Performing Arts Center page.

Responsible for: 

• Development Review
• Land Use, Zoning
• General Plan
• Minor & Major Events

Email: 
Phone: (909) 866-5831

For more information, please visit the Planning page.

Responsible for:

• Street & Sewer Maintenance
• Park & City Building Maintenance
• Snow Removal

Email: 
Phone: (909) 866-5831

For more information, please visit the Public Works page.

Responsible for: 

• General Liability Claims
• City Insurance Coverage
• City Contract Coordination

Email: 
Phone: (909) 866-5831 ext. 117

For more information, please visit the Risk Management page.

Responsible for:

• Transient Occupancy Tax & Tourism Business Improvement District Remittance

Email: 
Phone: (909) 866-5831

For more information, please visit the TOT/TBID Collection page.

Responsible for: 

• Application Information
• Renewal Forms
• Inspection Forms
• FAQs

Email: 
Phone: (909) 866-5831 ext. 116

For more information, please visit the Vacation Rental Program page.